Trukky is an online booking platform in India, It helps to book a truck and transport the goods from one place to another, Their transport expertise includes Full Truck Load, Part Truck Load, Door to Door Parcel services.
Because of this pandemic situation and work from home situation, People started shifting to their home town. Instead of having a good number of visitors to the site, the number of bookings are considerably low.
No user control
The user could not come out of the form without completing the process.
The pages are overloaded with information, the user needs to process the information provided.
Did not inform where the user stands in the process while filling the form.